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How To Reset iTax Password: To successfully reset iTax Password, you need to carefully follow the step-by-step instructions outlined below to ensure the process is completed correctly.
READ ALSO: How To Reset KRA Password (Step-by-Step Guide)
Steps To Reset iTax Password
To successfully Reset iTax Password, follow the steps outlined below.
Step 1: Visit iTax
The first step in the process of How To Reset iTax Password is to visit iTax using https://itax.kra.go.ke/KRA-Portal/
Step 2: Enter KRA PIN Number or National ID Number
Next, you need to enter your KRA PIN Number or National ID Number, click on the “Continue” and then click on the link labelled “Forgot Password/Unlock Account” to begin the process of iTax Password Reset.
Step 3: Fill the Forgot iTax Password Form
In this step, complete the Forgot iTax Password online request form by entering the required details. Solve the arithmetic question (security stamp) and then click the “Submit” button to proceed. Your password has been mailed to you – now check your email address for the iTax Password Reset Email.
Step 4: iTax Password Reset Email
Next, verify the email address linked to your KRA PIN Number. The iTax password reset email, containing your KRA PIN Number and a system generated temporary password (serving as old password), will be sent to this email address. You will use this temporary password to set a new iTax password on iTax (KRA Portal).
Step 5: Visit iTax
In this step, you need to visit iTax (KRA Portal), enter your KRA PIN Number or National ID Number then click on “Continue.” Next enter the iTax Password Reset and click on the “Login” button.
Step 6: New iTax Password Setup
The final and most crucial step in changing your iTax password is setting up a new password for your account. At this stage, you will need to provide several details, including your Old Password (the temporary password sent to your email), New Password (the password you want to use for accessing the KRA Portal) and Confirm New Password (to verify your new password).
Additionally, you will be asked to select a Security Question, provide a Security Answer, confirm the Security Answer, and agree to the required disclaimers. These include checking the boxes for “I Agree to the KRA Website Policy and Disclaimer” and “I have read the KRA Website Secure Password Policy Guideline.” These steps ensure your account remains secure.
After completing all the required fields, click the “Submit” button. A confirmation message stating “Your KRA password has been successfully changed” will appear on the KRA Portal, and you will be logged in automatically. This confirms that your new password is active and ready for use. Click on “OK” button.
READ ALSO: How To Change Email Address on iTax (Step-by-Step Guide)
It is important to remember that successfully changing your iTax password requires having both your KRA PIN Number and the email address linked to your KRA PIN. Once you have these, you can follow the steps outlined in this guide to complete the password reset process safely and efficiently.
Matthews Ohotto is an Article Writer at CYBER.CO.KE and a Video Creator at the YouTube channel Taxpayer Tutorials. He specializes in writing helpful Articles and creating informative Videos that empower Kenyans with practical skills and knowledge. He holds a Bachelor’s Degree in Business Information Technology (BBIT) from Jomo Kenyatta University of Agriculture and Technology (JKUAT).
