How To Access iTax Account Using KRA iTax Portal Login Page

Do you need to login to your KRA iTax Portal Account? Learn How To Access iTax Account Using KRA iTax Portal Login Page.

One of the biggest challenge for most taxpayers in Kenya who have active KRA PIN Number is how and which steps should they take to access their KRA iTax Account. By use of the KRA iTax Portal Login Page, you can quickly access your KRA iTax Account with ease.

In this article, I am going to share with you the step by step guide on How To Access iTax Account Using KRA iTax Portal Login Page. By the end of this article, you will have known which steps you need to follow so as to Login to your KRA Web Portal Account quickly and easily.

READ ALSO: How To File KRA Returns For Students Using iTax Portal

The KRA iTax Portal Login Page is a very important feature on the KRA iTax Portal. This is due to the fact that once a taxpayer has applied and obtained his or her KRA PIN Number and KRA PIN Certificate using Cyber.co.ke Portal‘s KRA PIN Registration services, the next thing they need to do is login to their KRA iTax Account.

There are so many things that one can do with iTax, but first of all you need to be logged in and to do that that you need to access the KRA iTax Portal Login Page. As you already kwno, to be able to login to iTax, you need to ensure that you have with you KRA PIN Number and iTax Password. These two are the most important requirements needed for iTax Login. 

Assuming that you have forgotten the two credentials, then the good news is that you can use the KRA PIN Retrieval Services to Retrieve your KRA PIN Number and the KRA PIN Change of Email Address to change your iTax Email Address so as to be able to reset your KRA Password or simply your iTax Password. Afterwards, you will be able to access easily your iTax Account via the KRA iTax Portal Login Page. 

What Is KRA iTax Portal Login Page?

What Is KRA iTax Portal Login Page

The KRA iTax Portal Login Page is a login functionality or feature on the KRA iTax Web Portal that allows the taxpayer to access his or her KRA iTax Account by entering the KRA iTax Login Credentials that were sent to his or her iTax Registered Email Address.

So, to be able to use the KRA iTax Portal Login Page, you will need to ensure that you have with you the iTax Login Credentials i.e KRA PIN Number and KRA iTax Password. Without these two key credentials, then accessing your iTax Account using the KRA iTax Portal Login Page will be futile and yield to nothing.

Other simple definition that one can use to describe the KRA iTax Portal Page is that it forms part of the KRA iTax Portal homepage. So, when a taxpayer access the KRA iTax Portal, what he or she sees is what is referred to as the KRA Portal Login Page. The KRA Portal Login Page displays all the functionalities that a taxpayer can use on the KRA iTax Portal homepage.

Now that we have addressed the key definition of the iTax Portal Login Page, we need to look at the key reasons why you should login to your KRA iTax Account using the KRA iTax Portal Login Page. I am going to highlight just the key ones, but that does not mean that they are only limited to the ones described here.

Reasons Why You Should Access Your KRA iTax Account Using KRA iTax Portal Login Page

Just as I have described above, there exists many many reasons why a taxpayer might need to access hir or her iTax Account using the KRA Portal Login Page, but only three form the basis for this need on the taxpayer’s side. This includes: iTax First Time Login, iTax Applications and iTax Payments. I am going to highlight each of these reasons in details below.

  • iTax First Time Login

When you make an application online at Cyber.co.ke Portal for KRA PIN Registration, the order will be processed and the KRA PIN Number, iTax Login Credentials and KRA PIN Certificate will be sent to the email address that you provided in your KRA PIN Registration form.

For all new taxpayers who have just applied and gotten their KRA PIN Numbers, Kenya Revenue Authority (KRA) normally sends the iTax Login Credentials that the taxpayer needs to use on the KRA iTax Portal Login Page so as to be able to login and change the default iTax Password to a new password.

To access your iTax Account, you will need to visit the iTax Portal Login Page and enter both the KRA PIN Number and KRA iTax Password. The same will apply also when you need to reset your iTax Password to a new one.

  • iTax Applications

The other important reason why a taxpayer needs to access his or her iTax Account using the KRA iTax Portal Login Page is in case they need to make iTax Applications and Submissions using their iTax Account. There are so many iTax Applications that one can request on his or her iTax Account.

But focussing on the two key one i.e. KRA Returns Application and KRA Tax Compliance Certificate Applications that can only be made when one is logged into his or her KRA Web Portal Account, and this is after accessing the KRA Portal Login Page.

A taxpayer can submit multiple application requests to KRA quickly and easily if they are logged into their KRA iTax Accounts. That means that to be able to access the iTax Applications functionality, you need to be logged in to iTax Portal and this is only possible when you have successfully provided the valid login credentials on the iTax Portal Login Page.

  • iTax Payments

Last but definitely not the least reason is the iTax Payments. This is because to be able to make KRA iTax Payments, you need to be logged into your iTax Account and generate the KRA Payment Slips that are needed to make Tax payments to Kenya Revenue Authority (KRA).

You can’t generate iTax Payments Slips if you are not logged into iTax Account, which you can access using the KRA iTax Portal Login Page that requires you enter your iTax Portal Login Credentials i.e. KRA PIN Number and KRA iTax Password.

There are so many types of KRA Payments that a taxpayer can generate Payment Slips for on his or her iTax Account. I will not be able to cover all that for now, but just as a takeaway tip, iTax Payments requires one to use his or her iTax Account once logged in via the iTax Login Page.

Now that we have looked at the reasons why a taxpayer should access his or her KRA iTax Account above, we need to look at the requirements that are needed to access the KRA iTax Account using the KRA iTax Portal Login Page.

I have mentioned that alot and these are basically the KRA PIN Number and KRA iTax Password. I am going to briefly brush over these two key requirements that you will need to use on the KRA Portal Login Page.

Requirements Needed To Access iTax Account Using The KRA iTax Portal Login Page

Once you vist the KRA iTax Portal Login Page, there are two key requirements that you need to provide so as to access your KRA Web Portal Account. These are KRA PIN Number and KRA iTax Password. Now, let us look at each of these requirements in brief descriptions below.

  • KRA PIN Number

KRA PIN Number is the most important requirement that you need to have with you. If by any chance you have forgotten or you don’t remember your KRA PIN, you can submit KRA PIN Retrieval order online here at Cyber.co.ke Portal and our team of experts will be able to assist with with PIN Retrieval request.

At the same time, if you are looking for a new KRA PIN, you can get it here in 3 minutes by submitting your KRA PIN Registration order today at Cyber.co.ke Portal. Your KRA PIN Certificate will be sent to your Email Address once the Request for PIN Registration has been done and processed from our Support team.

  • KRA iTax Password

The next requirement that you need to have with you is your KRA iTax Password. You will need the iTax Password to access your KRA iTax Account. If you don’t know or have forgotten your iTax Password, you can check our article on How To Reset KRA iTax Password. Once you have requested for password reset, a new password will be emailed to you and you can use it to log into your iTax Account.

You can only change or reset your iTax Password if the email used in KRA iTax Portal is the same that you currently have. If you don’t remember or need to change your KRA Email Address, you can submit KRA PIN Change of Email Address order online at Cyber.co.ke Portal and have your Email Address changed so as to enable your Reset KRA iTax Password.

Now that you have with you the requirements needed to access iTax Account using the iTax Login Page, we can now dive in and look at the steps involved in How To Access iTax Account Using KRA iTax Portal Login Page.

How To Access iTax Account Using KRA iTax Portal Login Page

Step 1: Visit iTax Portal

The first step in the process of accessing iTax Account is to visit the KRA iTax Web Portal using the link provided above in the above description. Note, the above is an external link that will take you to the KRA iTax Portal in an external tab.

visit kra itax web portal

Step 2: Enter Your KRA PIN Number In the PIN/User ID Section

In this step, you will need to enter your KRA PIN Number. If you have forgotten your KRA PIN, you can request for KRA PIN Retrieval here at Cyber.co.ke Portal and your KRA PIN will be sent to your email address immediately. Once you have entered your KRA PIN, click on the “Continue” botton to proceed to the next step.

enter kra pin number

Step 3: Enter KRA iTax Password and Solve Arithmetic Question (Security Stamp)

In this step, you will be required to enter your KRA iTax Password and also solve the arithmetic question (security stamp). If you have forgotten your iTax Password, you can check our article on How To Reset KRA iTax Password. A new password will be sent to your email and you can use it to login. Once you have entered your iTax Password, click on the “Login” button to access your iTax Account.

enter kra itax password and solve arithmetic question

Step 4: KRA iTax Web Portal Account Dashboard

Once you have entered the correct iTax Password and solved the arithmetic question (security stamp) as illustrated in Step 3 above, you will be logged in successfully and be able to see and access your KRA iTax Web Portal Account Dashboard. Here upon successful login process, you are able to view a wide range of iTax Portal functionalities. At this point, it simply means that you have successfully accessed your KRA iTax Account by using the KRA iTax Portal Login Page. 

kra itax web portal account

READ ALSO: How To Register For Turnover Tax Using KRA iTax Portal

At this stage, upon successful login process on iTax Portal, you can now use your KRA iTax Account account to perform a variety of tasks and applications. Just as a reminder, for you to be able to access your iTax Account, you need to visit KRA iTax Portal Page, Enter Your KRA PIN Number and Enter KRA iTax Password, and by doing that you will have successfully accessed your iTax Portal Account.


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Are you looking to Retrieve and get a Lost KRA PIN Certificate? We are here and ready to assist you with Retrieval of KRA PIN Certificate. Fill and submit your request online for KRA PIN Retrieval.


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