How To Change or Reset KRA Password Online (In 7 Steps)

KRA Password plays an important role in that it allows a taxpayer to access his or her KRA Portal (iTax Portal) account quickly and easily. This means that to be able to login to your account, you need to have with you the KRA Password as one of the requirements. The use of KRA Password is one of the security measures that is implemented on iTax Portal (KRA Portal) to prevent unauthorized access to a taxpayer’s account by someone else without exclusive permission. As a condition, it is normally the taxpayer who is supposed to know his or her KRA Password.

When you register for a new KRA PIN Number, you normally get issued with both KRA PIN Number and KRA Password which you then need to change to a new password. In most cases, many taxpayers in Kenya tend to forgot their KRA Password and majority don’t know how to change the KRA Password online. The good thing is that this blog post addresses all that by showing you the step by step process of changing KRA Password online using KRA Portal (iTax Portal) easily. 

For you to be able to change KRA Password online, there are two important requirements that you need to ensure you have with you. This includes KRA PIN Number and Email Address Linked to KRA PIN Number. Having these two key requirements with you will ensure that you can easily and quickly change your KRA Password online by using iTax Portal (KRA Portal). If you don’t have any of these two, you don’t need to worry as this post addresses all that and gives you the best solution to that in Kenya. 

READ ALSO: How To File KRA Returns For Unemployed Online (In 6 Steps)

Requirements Needed In Changing KRA Password

As mentioned above, for you to change your KRA Password online, there are two key requirements needed i.e. KRA PIN Number and Email Address Linked to KRA PIN Number. Below is a brief description of what each of these two requirements entails in relation to the process of changing KRA Password online using KRA Portal (iTax Portal). 

KRA PIN Number

KRA PIN Number is the most important requirement that you need to have with you when you want to login to KRA Portal or even when you want to Reset your KRA Password online on KRA Portal. If by any chance you have forgotten or you don’t remember your KRA PIN Number, you can submit KRA PIN Retrieval request online here at CYBER.CO.KE and our support team will be able to assist with the retrieval of your lost or forgotten KRA PIN Number.

At the same time, if you are looking for a new KRA PIN Number, you can get it here in less than 3 minutes by submitting your KRA PIN Registration request at CYBER.CO.KE. Your new KRA PIN Number and KRA PIN Certificate will be sent to your Email Address once the request for KRA PIN Registration has been done and processed by our support team.

Email Address Linked to KRA PIN Number

The next requirement that you need in the process of doing a KRA Password reset on KRA Portal is the Email Address Linked to KRA PIN Number. This is the email address where the KRA Portal will send you the password reset email which you will use the reset password to setup a new KRA Password. So, you need to ensure that you can access the Email Address Linked to KRA PIN Number for you to be able to reset KRA Password easily.

If by any chance you no longer have access to the Email Address Linked to KRA PIN Number or you are using a new Email Address, the good news is that here at CYBER.CO.KE, we offer KRA PIN Change of Email Address services to taxpayers in Kenya. You can submit your request online and have our support team assist you in changing the Email Address Linked to KRA PIN Number so as to put a new email address for you to be able to reset you KRA Password online.

Did you know that you can easily apply and get your KRA PIN Number and KRA PIN Certificate online in less than 5 minutes by using CYBER.CO.KE today. Get it via email address or even WhatsApp upon submission.

Here at, CYBER.CO.KE, we offer unmatched KRA PIN Registration, KRA PIN Retrieval, KRA PIN Update and KRA PIN Change of Email Address services to Kenyans daily. Fill and submit your request online today.

How To Change KRA Password

The following are the 7 main steps involved in the process of How To Change KRA Password that you need to follow.

Step 1: Visit iTax (KRA Portal) 

The first step in the process of changing KRA Password is to visit KRA Portal by using https://itax.kra.go.ke/KRA-Portal/

Step 2: Enter KRA PIN Number and Click on Forgot KRA Password

Next, on the KRA Portal login page, enter KRA PIN Number and click on the “Forgot Password” link that is located under the login button.

Step 3: Fill the Forgot KRA Password Form

In this step, fill in the forgot KRA Password form. You do this by solving the arithmetic question (security stamp) and clicking on the “Submit” button.

Step 4: KRA Password Reset for KRA Portal Account

Check your Email Address linked to the KRA PIN Number, you will receive the KRA Password Reset mail which contains your KRA PIN Number and the Password Reset that has been sent by the system and this will serve as the old/temporary password that you will use to change the KRA Password on KRA Portal (iTax Portal).

Step 5: Visit iTax (KRA Portal)

Once you have received the KRA Password reset email, you have to visit the KRA Portal once again for purposes of logging in by using the link https://itax.kra.go.ke/KRA-Portal/

Step 6: Enter KRA PIN Number and KRA Password Reset

Once you are on the KRA Portal login page, enter your KRA PIN Number and KRA Password reset (old password/temporary password that was sent to your email address by KRA), solve the arithmetic question (security stamp) and click on the “Login” button.

Step 7: Setup a new KRA Password online

The last step in the process of changing KRA Password online involves filling in the security information on the KRA Portal password reset page. You will be required to fill in the following details/fields: Old Password (password reset that was sent to your email address), New Password (password that you will be using to access KRA Portal), Confirm New Password (the same password confirmation), Security Question, Security Answer, Confirm Security Answer and the Disclaimer Check Boxes (I Agree to the KRA Website Policy and Disclaimer and  I have read the KRA Website Secure Password Policy Guideline). 

READ ALSO: How To Get Tax Compliance Certificate Online (In 5 Steps)

Once you have filled in all the security information required for KRA Password reset above, click on the “Submit” button. You will get a message that “Your KRA password has been successfully changed” on KRA Portal and this will log you in automatically. One thing to always remember is that you need to have both your KRA PIN Number and Email Address Linked to KRA PIN Number. Once you have these two with you, follow the above outlined 7 steps and you will be able to change your KRA Password online easily.