In the process of filing KRA Returns online, the last step normally involves downloading the KRA Acknowledgement Receipt. But most of the times, many taxpayers fail to download this receipt and also the system fails to send the same KRA Acknowledgement Receipt to their email address. So, what do you do in this scenario? Well, the simple answer is to download that Acknowledgement Receipt again from your KRA Portal (iTax Portal) account. All receipts for filed KRA Returns are normally stored in the KRA Systems and you can easily download the same.
The KRA Acknowledgement Receipt is very important since it is the only official document that serves as a receipt confirming that you have filed your KRA Returns online on KRA Portal (iTax Portal). Whenever you file your KRA Returns, it is also a prudent thing to download the KRA Acknowledgement Receipt as this is the only way to show that you have filed your KRA Returns and have a copy of the returns receipt which you can easily save, print and share whenever you want or just keep it in your file as part of your tax records.
To be able to download the KRA Acknowledgement Receipt online, you need to ensure that you have with you the two most important requirements i.e. KRA PIN Number and KRA Password (iTax Password). These two key requirements form part of what we normally call the iTax Login Credentials as you need to have both so as to be able to login to your KRA Portal (iTax Portal) account with much ease. Knowing what the KRA PIN Number and KRA Password (iTax Password) entails is very important as described below.
READ ALSO: How To File Nil Returns On KRA Portal Quickly (In 6 Steps)
Requirements Needed In Downloading KRA Acknowledgement Receipt
As mentioned above, the process of downloading KRA Acknowledgement Receipt involves a taxpayer accessing his or iTax account by using both the KRA PIN Number and KRA Password (iTax Password). Below is a brief description of what the KRA PIN Number and KRA Password (iTax Password) entails in relation to the process of downloading KRA Acknowledgement Receipt online.
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KRA PIN Number
The KRA PIN Number is the most important requirement that you need to have with you when you want to login to KRA Portal (iTax Portal). If by any chance you have forgotten or you don’t remember your KRA PIN Number, you can submit KRA PIN Retrieval request online here at CYBER.CO.KE and our support team will be able to assist with the retrieval of your lost or forgotten KRA PIN Number.
At the same time, if you are looking for a new KRA PIN Number, you can get it here in less than 3 minutes by submitting your KRA PIN Registration request at CYBER.CO.KE. Your new KRA PIN Number and KRA PIN Certificate will be sent to your Email Address once the request for KRA PIN Registration has been done and processed by our support team.
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KRA Password (iTax Password)
The next requirement that you need to have with you in the process of downloading KRA Acknowledgement Receipt on iTax Portal is your KRA Password (iTax Password), which you will need to access your KRA Portal account. If you don’t know or have forgotten your KRA Password, you can check our article on How To Reset KRA iTax Password. Once you have requested for KRA Password reset, a new password will be emailed to you and you can use it to log into your iTax Account.
You can only change or reset your iTax Password if the email used in KRA iTax Portal is the same that you currently have. If you don’t remember or need to change your KRA Email Address, you can submit KRA PIN Change of Email Address order online at CYBER.CO.KE and have your Email Address changed so as to enable your Reset KRA Password.
Did you know that you can easily apply and get your KRA PIN Number and KRA PIN Certificate online in less than 5 minutes by using CYBER.CO.KE today. Get it via email address or even WhatsApp upon submission.
Here at, CYBER.CO.KE, we offer unmatched KRA PIN Registration, KRA PIN Retrieval, KRA PIN Update and KRA PIN Change of Email Address services to Kenyans daily. Fill and submit your request online today.
How To Download KRA Acknowledgement Receipt (In 5 Steps)
Step 1: Visit KRA Portal
The process of downloading KRA Acknowledgement Receipt starts by first visiting the KRA Portal using https://itax.kra.go.ke/KRA-Portal/
Step 2: Login to KRA Portal
Next, using both your KRA PIN Number and KRA Password (iTax Password), solve the arithmetic question (security stamp) and click on the “Login” button.
Step 3: Click on Useful Links then Consult and Reprint Acknowledgement Receipt and Certificates
In your KRA Portal account once you have logged in successfully, on the top right hand side menu, click on “Useful Links” then followed by “Consult and Reprint Acknowledgement Receipt and Certificate” to begin the process of downloading KRA Acknowledgement Receipt online.
Step 4: Fill the Consult and Reprint Acknowledgement Receipt Form
Next, fill in the Consult and Reprint KRA Acknowledgement Receipt Form in the taxpayer details and consult criteria sections. You need to fill in the following fields by following this example; Business Process – Taxpayer Return Processing; Business Sub Process – Original Return Filing; Obligation Name – Income Tax Resident Individual; Tax Period From; 01/01/2022 and Tax Period To: 31/12/2022 (choose the return period that you want the KRA Returns Receipt for). Once you have filled in those details, click on the “Consult” button to load the KRA Returns Acknowledgement Receipt. Note, on the pop up window “Do you want to consult with given details?” click on “OK“button.
Step 5: Download KRA Acknowledgement Receipt
The last step in the process of downloading the KRA Acknowledgment Receipt is to download the receipt itself. To do this, on the output section of the form just under the Acknowledgement Number column, click on the acknowledgement serial number which will in turn initiate the download of KRA Acknowledgement Receipt on iTax Portal. At this point you can choose to save the receipt or even print a copy of the KRA Acknowledgment Receipt.
READ ALSO: How To Reprint KRA Payment Slip Online (In 5 Steps)
Next time you file your KRA Returns online and forget to download the KRA Acknowledgement Receipt, you need to first ensure that you can access your KRA Portal account using both your KRA PIN Number and KRA Password (iTax Password), afterwards follow the above key steps in the process of downloading your KRA Acknowledgement Receipt online quickly and easily. As a reminder, always file your KRA Returns on or before the set deadline and remember to download your Acknowledgement receipt after filing your KRA Returns.
Matthews Ohotto is a skilled Content Writer at Cyber.co.ke – specializing in writing insightful and informative articles. With a Bachelor of Business Information Technology (BBIT) degree from JKUAT, he combines industry knowledge with a passion for clear and impactful writing. You can reach him using: [email protected] today.
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