How To File KRA Returns For The First Time On iTax

Filing of KRA Returns is an important exercise that is undertaken by all those who have active KRA PIN Numbers. This is because, any person with a KRA PIN Number is required by Law to file his or her KRA Returns on or before the elapse of the 30th of June deadline that is set by Kenya Revenue Authority (KRA). Failure to file KRA Returns on time attracts a penalty of Kshs. 2,000 per year not filed.

If you have just applied and gotten your KRA PIN and are looking to file your KRA Returns for the first time on iTax, then this post will address all that you need to do. Filing of KRA Returns for the first time on iTax encompasses the process that new taxpayers need to follow so as to be able to file their KRA Returns for the time time. So, if it’s your first time to file KRA Returns on iTax, you don’t need to worry as the process is very simple and easy to follow.

To be able to file KRA Returns for the first time on iTax, there are two main requirements that you need to ensure that you have with you. This includes both your KRA PIN Number and KRA Password (iTax Password). These two form part of the iTax login credentials that you need to use so as to be able to successful login into your iTax account and at the same time file your KRA Returns for the first time on iTax.

READ ALSO: How To Change Email Address Registered On iTax

Requirements Needed In Filing KRA Returns For The First Time On iTax

As mentioned above, the process of filing KRA Returns on iTax for the first time requires one to have with them both the KRA PIN Number and KRA Password (iTax Password). Below is a brief description of what the KRA PIN Number and KRA Password (iTax Password) entails in relation to the whole process of How To File KRA Returns For The First Time On iTax.

• KRA PIN Number

The KRA PIN Number is the most important requirement that you need to have with you when you want to login into iTax so as to be able file your KRA Returns for the first time. If by any chance you have forgotten or you don’t remember your KRA PIN Number, you can submit KRA PIN Retrieval request online here at CYBER.CO.KE and our support team will be able to assist with the retrieval of your lost or forgotten KRA PIN Number.

At the same time, if you are looking for a new KRA PIN Number, you can get it here in less than 3 minutes by submitting your KRA PIN Registration request at CYBER.CO.KE. Your new KRA PIN Number and KRA PIN Certificate will be sent to your Email Address once the request for KRA PIN Registration has been done and processed by our support team.

• KRA Password (iTax Password)

The next requirement that you need to have with you in the process of filing KRA Returns for the first time on iTax is your KRA Password (iTax Password), which you will need to access your iTax account. If you don’t know or have forgotten your KRA Password, you can check our article on How To Reset KRA iTax Password. Once you have requested for KRA Password reset, a new password will be emailed to you and you can use it to log into your iTax Account.

You can only change or reset your iTax Password if the email used in KRA iTax Portal is the same that you currently have. If you don’t remember or need to change your KRA Email Address, you can submit KRA PIN Change of Email Address order online at CYBER.CO.KE and have your Email Address changed so as to enable your Reset KRA Password.

Did you know that you can easily apply and get your KRA PIN Number and KRA PIN Certificate online in less than 5 minutes by using CYBER.CO.KE today. Get it via email address or even WhatsApp upon submission.

Here at, CYBER.CO.KE, we offer unmatched KRA PIN Registration, KRA PIN Retrieval, KRA PIN Update and KRA PIN Change of Email Address services to Kenyans daily. Fill and submit your request online today.

How To File KRA Returns For The First Time On iTax

Step 1: Visit iTax

The first step that you need to take in the process of filing your KRA Returns for the first time is to visit iTax by using https://itax.kra.go.ke/KRA-Portal/

Step 2: Login Into iTax

Next, enter your KRA PIN Number and KRA Password (iTax Password), solve the arithmetic question (security stamp) and click on the “Login” button to access your iTax account and begin the process of filing KRA Returns for the first time on iTax.

Step 3: Click on Returns then File KRA Nil Returns

Once you are logged into your iTax account, click on the “Returns” module and then click on “File Nil Return” to start the process of filing your KRA Returns on iTax for the first time. 

Step 4: Select KRA Tax Obligation

Next, you need to select the KRA Tax Obligation that you are filing the KRA Returns for. In our case, since we are filing KRA Returns on iTax for the first time for an individual with no income (student/unemployed), we select the tax obligation as as “Income Tax – Resident Individual” after selecting, click on the “Next” button.

Step 5: Fill In The Income Tax – Resident Individual Nil e-Return Form

In this step, you need to fill in the Income Tax Resident Individual Nil e-Return form. Since we are filing KRA Returns for the first time on iTax, you will just need to enter the Return Period From which will then auto-populate the Return Period To. Take note that this happens only if your KRA Returns filing are up to date. So, in our case we put the Return Period From as 01/01/2023 which will set the Return Period To as 31/12/2023 afterwards, click on the “Submit” button.

Step 6: Download KRA Returns Receipt

The last step in the process of filing KRA Returns for the first time on iTax is downloading the generated KRA Returns Receipt that serves as a final confirmation that your KRA Returns have been successfully filed and submitted to Kenya Revenue Authority (KRA). To download the KRA Returns Receipt on iTax, just click on the “Download KRA Returns Receipt” text link to save the KRA Returns Acknowledgement Receipt on your device and even print a copy the same receipt. 

READ ALSO: How To Generate KRA Nil Returns Receipt On iTax

For those who have never filed their KRA Returns on iTax, you need to first ensure that you are able to login into your iTax account by using both your KRA PIN Number and KRA Password (iTax Password). Once you have with you these two key requirements, you can follow the above 6 main steps that are involved in the whole process of How To File KRA Returns For The First Time On iTax.