How To File KRA Returns Online Using KRA Portal

Are you looking for the steps of Filing KRA Returns online? Learn and get to know How To File KRA Returns Online Using KRA Portal.

It is that time of the year whereby taxpayers are required to file their KRA Returns online using KRA Portal on or before the elapse of the KRA Returns Deadline set by Kenya Revenue Authority (KRA) of 30th June. You need to note that everyone with a valid KRA PIN Number is required by law to file their returns (Section 52B – Income Tax Act Cap. 470). Failure to which a penalty applies.

Knowing How To File KRA Returns Online is quite important for KRA PIN holders whether you are employed or not, you are required to file your KRA Returns on KRA Portal. Take note that in this article we shall focus on How To File KRA Returns Online for the Nil Filers (or students and unemployed), since they form the largest group of taxpayers in Kenya and majority don’t know How To File KRA Returns.

So, any person who has an active KRA PIN needs to be filing his or her KRA Returns on before the set deadline that is set by KRA. For those who don’t know the steps to follow, then the good news is that in this article, we shall solely focus on showing you the necessary and important steps that you ought to take in order to file KRA Returns online on KRA Portal.

If you want a quick solution to filing KRA Returns online, here at Cyber.co.ke Portal we’ve got you covered. So whether you are looking to file your KRA Nil Returns or KRA Employment Returns online, you can request for the same and our support teams will gladly file for you the KRA Returns online quickly and easily, thus giving you convenience that you so much need. So, place your order online for KRA Nil Returns Filing or KRA Employment Returns Filing.

Filing KRA Returns Online is much easier if you have with you the most important requirements that are need first before accessing KRA Portal account. You need to ensure that you have with you the KRA Portal login credentials that comprises of the KRA PIN Number and KRA Password. Once you have the two credentials with you, then you can easily follow the step by step procedure that is outlined in this article on How To File KRA Returns Online Using KRA Portal.

Requirements Needed To File KRA Returns Online

To be able to file KRA Returns Online using KRA Portal, there are a set of requirements that you need to ensure that you have with you. This includes; KRA PIN Number and KRA Password. These two play an important role as you will need them in order to login to KRA Portal so as to be able to file KRA Returns Online.

Just as I have mentioned above, to be able to file KRA Returns Online using KRA Portal, you are going to need your KRA PIN Number and KRA Password as these two form the most important KRA Portal login credentials. Let’s look at each of these key requirements briefly below.

KRA PIN Number

KRA PIN Number is the most important requirement that you need to have with you. If by any chance you have forgotten or you don’t remember your KRA PIN, you can submit KRA PIN Retrieval order online here at Cyber.co.ke Portal and our team of experts will be able to assist with with PIN Retrieval request.

At the same time, if you are looking for a new KRA PIN, you can get it here in 3 minutes by submitting your KRA PIN Registration order today at Cyber.co.ke Portal. Your KRA PIN Certificate will be sent to your Email Address once the Request for PIN Registration has been done and processed from our Support team.

KRA Password

The next requirement that you need to have with you is your KRA Password. You will need the KRA Password to access your KRA Portal Account. If you don’t know or have forgotten your KRA Password, you can check our article on How To Reset KRA Password. Once you have requested for password reset, a new password will be emailed to you and you can use it to log into your KRA Portal Account.

You can only change or reset your KRA Password if the email used in KRA iTax Portal is the same as the one you currently have. If you don’t remember or need to change your KRA Email Address, you can submit KRA PIN Change of Email Address order online at Cyber.co.ke Portal and have your Email Address changed so as to enable you Reset KRA Password.

How To File KRA Returns Online Using KRA Portal

Step 1: Visit KRA Portal

The first step in the process of How To File KRA Returns Online that you need to take is to ensure visit the KRA Portal. You can click on https://itax.kra.go.ke that will take you to the KRA Portal. Note that the link will open in a new browser tab.

Step 2: Enter KRA PIN Number

In this step, you will need to enter your KRA PIN Number. If you have forgotten your KRA PIN, you can request for KRA PIN Retrieval here at Cyber.co.ke Portal and your KRA PIN will be sent to your email address immediately. Once you have entered your KRA PIN, click on the “Continue” button to proceed to the next step.

Step 3: Enter KRA Password and Solve Arithmetic Question (Security Stamp)

In this step, you will be required to enter your KRA Password and also solve the arithmetic question (security stamp). If you have forgotten your KRA Password, you can check our article on How To Reset KRA Password. A new password will be sent to your email and you can use it to login. Once you have entered your iTax Password, click on the “Login” button to access your KRA Portal Account.

Step 4: KRA Portal Account Dashboard

Once you have entered the correct KRA Password and solved the arithmetic question (security stamp) as illustrated in Step 3 above, you will be logged in successfully and be able to see and access your KRA Portal Account Dashboard. Since we are filing KRA Returns Online using KRA Portal for those not in employed, we proceed to step 5.

Step 5: Click On The Returns Menu Tab Followed By File KRA Nil Return

In this step, on the iTax Account menu list, navigate to “Returns” menu tab and click on “File KRA Nil Return” from the drop down menu list. This is as illustrated in the screenshot below.

Step 6: Select Tax Obligation As Income Tax Resident Individual

In the KRA Returns Form, under the Tax Obligation part, select Income Tax Resident Individual since we are filing KRA Returns for Individuals who have KRA PIN Numbers but no source of Income. The other two fields i.e Type and Taxpayer are automatically pre-filled by the system.

Step 7: Fill In The Income Tax Resident Individual KRA Returns Form

In this step, on the KRA Returns Form, you need to select the date for the Return Period From part. Since we are in 2021, we are filing KRA Returns Online for 2020. So the Return Period From date will be 01/01/2020 and the Return Period To date will be automatically pre-filled by the system to 31/12/2020.

Once you have entered the KRA Returns dates 01/01/2020 – 31/12/2020 on the KRA Returns form, click on the “Submit” button to submit the KRA Return for Unemployed to Kenya Revenue Authority (KRA). A pop up notification from itax.kra.go.ke will appear as shown below:

Step 8: Download KRA Returns Acknowledgement Receipt

In this last step, you will need to download the KRA Returns Acknowledgement Receipt that has been generated by the KRA iTax System (KRA Portal) successfully. This is a final confirming that your KRA Returns have been successfully submitted to Kenya Revenue Authority (KRA). An Acknowledgement Receipt Number will also be generated for that KRA Return that we have just filed on KRA Portal.

If you have followed the above steps of Filing KRA Returns Online, you will need to download and save the KRA Acknowledgement Receipt from KRA Portal. Below is a screenshot of the same confirming that the taxpayer has successfully filed his or her KRA Returns Online using KRA Portal.

In conclusion, to sum up the whole process of Filing KRA Returns Online using KRA Portal, the above steps is what you need to follow so as to be able to file your KRA Returns Online on KRA Portal before the elapse of the deadline set by Kenya Revenue Authority (KRA). So, as long as you are able to access and login to your KRA Portal using the login credentials i.e. KRA PIN Number and KRA Password, then you will be able to file KRA Returns Online with ease and convenience.