How To Login Into eCitizen Account

The eCitizen account plays a major role in enabling Kenyans get the over 5,000 government services that are offered on the online platform. It is highly recommended that every Kenyan with a National ID register for eCitizen account so as to be able to get government services online quickly and easily. Just like any online account, eCitizen allows individuals to access their accounts through the process of logging in to their specific account. Once you are logged into eCitizen account, you can search for the various services that are offered online, submit your request, make payments and even track the status on your submitted applications online. 

READ ALSO: How To Remove Two-Factor Authentication (2FA) On eCitizen

To login to eCitizen account, start by visiting the platform and logging in. Undergo the eCitizen OTP verification by entering the account verification code sent to your registered email or phone number. Upon successful authentication, you will be directed to your eCitizen account dashboard. From there, you can conveniently navigate through the various features and services offered on the platform, ensuring a secure and personalized experience tailored to your account preferences.

Requirements Needed In Logging Into eCitizen Account

To be able to login to your eCitizen account, there are two key requirements that you need to ensure you have with you i.e. ID Number and eCitizen Account Password. Below is a brief description of what each of these requirements entails in relation to the process of How To Login To eCitizen Account.

ID Number

The ID Number is needed for purposes of eCitizen account login. It normally serves as the default username for all eCitizen accounts for individuals in Kenya. You need to take note that for Kenyan citizens, the ID number is the username for your eCitizen account and that is what you should use.

eCitizen Account Password

You need the eCitizen Account password so as to be able to authenticate that you are accessing your own personal account i.e. login to your eCitizen account. The eCitizen password allows you to login to your eCitizen account. The eCitizen account password will allow you to access your account online.

How To Login Into eCitizen Account

The following are the 5 main steps involved in the process of How To Login Into eCitizen Account that you need to follow.

Step 1: Visit eCitizen

The first step in the process of logging into eCitizen account is to visit eCitizen by using https://accounts.ecitizen.go.ke/en then click on the “Sign in” button to proceed to step 2 below.

Step 2: Login Into eCitizen Account

Next, enter your ID Number and eCitizen password then click on the “Sign in” button to access your eCitizen account and begin the process of logging into your eCitizen account.

Step 3: eCitizen OTP Verification

In this step, you will need to verify your eCitizen account. To do that, you have to select where you want to receive the OTP verification code i.e send code to email address or send code to phone number. To get the eCitizen OTP Verification code faster, we select “Send code to my phone” to proceed to the next step.

Step 4: Enter eCitizen Account Verification Code

Next, enter the eCitizen account verification code (OTP) that was sent to your phone number. Once you have entered the eCitizen account verification code, click on the “Next” button.

Step 5: eCitizen Account Dashboard

Once you enter the OTP code and click on the next button, you will be logged into your eCitizen account successfully. From the eCitizen account dashboard, you can choose the service that you want to request online. 

READ ALSO: How To Set Up Two-Factor Authentication (2FA) On eCitizen

The process of logging into eCitizen account is quite simple as long as you have with you the eCitzien account login details i.e. ID Number and eCitizen Password. Once you have these two key requirements, you can follow the above 5 main steps to be able to login successfully to your eCitizen account.