How To Retrieve KRA Clearance Certificate (In 5 Steps)

KRA Clearance Certificate is a very important document that is issue by Kenya Revenue Authority (KRA) to a taxpayer who has filed all pending KRA Returns and made payment to any tax due. The KRA Clearance Certificate serves as a confirmation that a taxpayer has been compliant for a certain period hence he or she being issued with the Clearance Certificate from KRA. It is important to note that if you don’t have any pending KRA Returns or any KRA Tax Liabilities, then you are entitled to be issued with a with a KRA Clearance Certificate immediately upon application.

For those who are not compliant, the certificate won’t be issued to them until they file all pending KRA Returns and make payments to any tax liabilities. The KRA Clearance Certificate plays a major role in job applications whereby job seekers are required to attach a copy of their clearance certificate when making their job applications. So, what happens when you have lost or forgotten your KRA Clearance Certificate? The good news is that you can easily retrieve your KRA Clearance Certificate online using KRA Portal (iTax Portal).

To be able to retrieve KRA Clearance Certificate, there are two key important requirements that as a taxpayer in Kenya you need to have i.e. KRA PIN Number and KRA Password (iTax Password). Since application of KRA Clearance Certificate is normally done online, the same applies to retrieval of the same KRA Clearance Certificate. You can easily get a copy of your clearance certificate from your iTax Portal (KRA Portal) account, download, print and even share the same certificate where it might be needed in Kenya.

Requirements Needed In Retrieving KRA Clearance Certificate Online

As mentioned above, the process of retrieving KRA Clearance Certificate requires one to access his or he KRA Portal (iTax Portal) account using both KRA PIN Number and KRA Password (iTax Password). These two form part of the login credentials needed to access your account and make application for retrieval of KRA Clearance Certificate.

KRA PIN Number

KRA PIN Number is the most important requirement that you need to have with you when you want to login to iTax Portal (KRA Portal). If by any chance you have forgotten or you don’t remember your KRA PIN Number, you can submit KRA PIN Retrieval request online here at CYBER.CO.KE and our support team will be able to assist with the retrieval of your lost or forgotten KRA PIN Number.

At the same time, if you are looking for a new KRA PIN Number, you can get it here in less than 3 minutes by submitting your KRA PIN Registration request at CYBER.CO.KE. Your new KRA PIN Number and KRA PIN Certificate will be sent to your Email Address once the request for KRA PIN Registration has been done and processed by our support team.

KRA Password (iTax Password)

The next requirement that you need to have with you in the process of retrieving KRA Clearance Certificate online is your KRA Password (iTax Password), which you will need to access your iTax Portal account. If you don’t know or have forgotten your KRA Password, you can check our article on How To Reset KRA iTax Password. Once you have requested for KRA Password reset, a new password will be emailed to you and you can use it to log into your iTax Account.

You can only change or reset your iTax Password if the email used in KRA iTax Portal is the same that you currently have. If you don’t remember or need to change your KRA Email Address, you can submit KRA PIN Change of Email Address order online at CYBER.CO.KE and have your Email Address changed so as to enable your Reset KRA Password.

Did you know that you can easily apply and get your KRA PIN Number and KRA PIN Certificate online in less than 5 minutes by using CYBER.CO.KE today. Get it via email address or even WhatsApp upon submission.

Here at, CYBER.CO.KE, we offer unmatched KRA PIN Registration, KRA PIN Retrieval, KRA PIN Update and KRA PIN Change of Email Address services to Kenyans daily. Fill and submit your request online today.

How To Retrieve KRA Clearance Certificate (In 5 Steps)

Step 1: Visit KRA Portal

The first step involved in the process of retrieving KRA Clearance Certificate online is to visit KRA Portal using https://itax.kra.go.ke/KRA-Portal/

Step 2: Login to KRA Portal

Next, using both your KRA PIN Number and KRA Password (iTax Password), solve the arithmetic question (security stamp) and click on the “Login” button.

Step 3: Click on Certificates and then Consult and Reprint TCC

Once you are logged in, on the top menu click on “Certificates” and from the drop down menu list, click on “Consult and Reprint TCC” to start the process of retrieving your KRA Clearance Certificate online.

Step 4: Consult and Reprint KRA Clearance Certificate

In this step, you need to consult and reprint KRA Clearance Certificate using the provided form that comprises of the following fields; Certificate Serial Number, PIN of Taxpayer, Date of Expiry and Date of Certificate. The good thing is that you are not required to fill any of those fields. You just need to click on the “Consult” button to retrieve your KRA Clearance Certificate online. A pop up window will appear asking “Are you sure you want to Consult?“click on the “OK” button.

Step 5: Download The Retrieved KRA Clearance Certificate

The last step in the process of retrieving KRA Clearance Certificate online is the actual downloading of the retrieved clearance certificate. To do that, on the Certificate Serial Number section, just click on the number i.e. KRABGM*********3 which will automatically download and save the KRA Clearance Certificate in PDF version to your device.

The above 5 steps sums up the whole process that a taxpayer need to take so as to be able to retrieve his or her KRA Clearance Certificate online using KRA Portal (iTax Portal). You need to take note that the process requires you access your account using both KRA PIN Number and KRA Password (iTax Password), afterwards follow the outlined steps above and you will be able to retrieve your KRA Clearance Certificate quickly and easily.