How To Retrieve Tax Compliance Certificate (In 5 Steps)

Tax Compliance Certificate is a very important document that is issued to taxpayers confirming that they have complied with the tax laws and filed all KRA Returns and paid any taxes due to Kenya Revenue Authority (KRA). From it’s definition, it simply means that a taxpayer has complied with existing tax laws and is compliant. As the name suggests, the Tax Compliance Certificate is issued only to taxpayers who are compliant.

There are times where the Tax Compliance Certificate is needed urgently and you need to present a copy of the document especially in job application in Kenya where it’s part of the 6 mandatory documents. Knowing the steps that are involved in retrieving KRA Tax Compliance Certificate is very important. This will save you much time when you require this crucial document as fast as possible. The good news is that you can easily retrieve Tax Compliance Certificate online using KRA Portal (iTax Portal).

To be able to retrieve KRA Tax Compliance Certificate online using iTax Portal (KRA Portal), you need to have with you two key requirements that are needed in the process of retrieving the Tax Compliance Certificate. This includes KRA PIN Number and KRA Password (iTax Password). The reason being that you can get the copy of your Tax Compliance Certificate online in your iTax account, only if you are able to login using both your KRA PIN Number and KRA Password (iTax Password).

Requirements Needed In Retrieving Tax Compliance Certificate

As mentioned above, to be able to retrieve your Tax Compliance Certificate online using KRA Portal (iTax Portal), you need to have with you the two main requirements i.e. KRA PIN Number and KRA Password (iTax Password). These two form part of the iTax Login Credentials as briefly explained below.

KRA PIN Number

KRA PIN Number is the most important requirement that you need to have with you when you want to login to iTax Portal (KRA Portal). If by any chance you have forgotten or you don’t remember your KRA PIN Number, you can submit KRA PIN Retrieval request online here at CYBER.CO.KE and our support team will be able to assist with the retrieval of your lost or forgotten KRA PIN Number.

At the same time, if you are looking for a new KRA PIN Number, you can get it here in less than 3 minutes by submitting your KRA PIN Registration request at CYBER.CO.KE. Your new KRA PIN Number and KRA PIN Certificate will be sent to your Email Address once the request for KRA PIN Registration has been done and processed by our support team.

KRA Password (iTax Password)

The next requirement that you need to have with you in the process of retrieving Tax Compliance Certificate online is your KRA Password (iTax Password), which you will need to access your iTax Portal account. If you don’t know or have forgotten your KRA Password, you can check our article on How To Reset KRA iTax Password. Once you have requested for KRA Password reset, a new password will be emailed to you and you can use it to log into your iTax Account.

You can only change or reset your iTax Password if the email used in KRA iTax Portal is the same that you currently have. If you don’t remember or need to change your KRA Email Address, you can submit KRA PIN Change of Email Address order online at CYBER.CO.KE and have your Email Address changed so as to enable your Reset KRA Password.

Did you know that you can easily apply and get your KRA PIN Number and KRA PIN Certificate online in less than 5 minutes by using CYBER.CO.KE today. Get it via email address or even WhatsApp upon submission.

Here at, CYBER.CO.KE, we offer unmatched KRA PIN Registration, KRA PIN Retrieval, KRA PIN Update and KRA PIN Change of Email Address services to Kenyans daily. Fill and submit your request online today.

How To Retrieve Tax Compliance Certificate (In 5 Steps)

Step 1: Visit KRA Portal

The first step in the process of retrieving KRA Tax Compliance Certificate online is to visit the KRA Portal using https://itax.kra.go.ke/KRA-Portal/

Step 2: Login to KRA Portal

Next, using both your KRA PIN Number and KRA Password (iTax Password), solve the arithmetic question and click on the “Login” button.

Step 3: Click on Certificates and then Consult and Reprint TCC

Once you are logged in, on the top menu click on “Certificates” and from the drop down menu list, click on “Consult and Reprint TCC” to start the process of retrieving Tax Compliance Certificate online.

Step 4: Consult and Reprint Tax Compliance Certificate

This is the step where you consult and reprint Tax Compliance Certificate using the provided form that comprises of the following fields; Certificate Serial Number, PIN of Taxpayer, Date of expiry and Date of Certificate. The good thing is that you are not required to fill any of those fields. You just need to click on the “Consult” button to retrieve your KRA Tax Compliance Certificate online. A pop up window will appear asking “Are you sure you want to Consult?” click on the “OK” button.

Step 5: Download The Retrieved Tax Compliance Certificate

The last step in the process of retrieving Tax Compliance Certificate online is to download the generated KRA Tax Compliance Certificate. To do that, on the Certificate Serial Number section, just click on the number i.e. KRABGM*********3 which will automatically download and save the Tax Compliance Certificate in PDF version to your device.

The above 5 steps sums up the whole process of retrieving Tax Compliance Certificate online using KRA Portal (iTax Portal). So, next time you want to retrieve your TCC, ensure that you are able to access your iTax account using both KRA PIN Number and KRA Password (iTax Password). Afterwards, follow the above well structured 5 steps to retrieve your KRA Tax Compliance Certificate quickly and easily.