How To Upload Turnover Tax Returns Form On KRA Portal

The process of filing Turnover Tax (TOT) Returns on KRA Portal normally revolves around 5 phases i.e. downloading the returns form, filling in the returns form, uploading the returns form, generating payment slip for the tax return and finally making payment of the tax due to Kenya Revenue Authority (KRA). So far, we have covered the first 2 phases and this article will be addressing the 3rd phase, uploading the Turnover Tax Returns Form.

As we had previously mentioned, any taxpayer who is registered under the Turnover Tax (TOT) obligation is required by Law to file his or her TOT Return for the previous month on or before the elapse of the 20th day of the month deadline. Failure to which, Kenya Revenue Authority (KRA) will impose a penalty for late filing of the tax return(s). So, if you are registered under this obligation, you need to ensure that you adhere to the set deadlines of filing monthly tax returns.

Normally after filling in the Turnover Tax Returns Form, you need to upload the generated zipped folder/file into your KRA Portal account as part of the process of filing your Turnover Tax Returns. To be able to do, you need to ensure that you have with you the KRA PIN Number and KRA Password, which are part of the login credentials that you need so as to be able to login to KRA Portal and upload the Turnover Tax Returns Form as part of the tax filing process.

Requirements Needed In Uploading Turnover Tax Returns Form

To be able to login to your KRA Portal (iTax Portal) account, you need to login in first. That will require both your KRA PIN Number and KRA Password as the two main requirements of accessing the KRA Portal (iTax Portal) account.

KRA PIN Number

The KRA PIN Number is the most important requirement that you need to have with you when you want to login to KRA Portal (iTax Portal). If by any chance you have forgotten or you don’t remember your KRA PIN Number, you can submit KRA PIN Retrieval request online here at CYBER.CO.KE and our support team will be able to assist with the retrieval of your lost or forgotten KRA PIN Number.

At the same time, if you are looking for a new KRA PIN Number, you can get it here in less than 3 minutes by submitting your KRA PIN Registration request at CYBER.CO.KE. Your new KRA PIN Number and KRA PIN Certificate will be sent to your Email Address once the request for KRA PIN Registration has been done and processed by our support team.

KRA Password (iTax Password)

The next requirement that you need to have with you in the process of uploading the Turnover Tax Returns Form is your KRA Password (iTax Password), which you will need to access your KRA Portal account. If you don’t know or have forgotten your KRA Password, you can check our article on How To Reset KRA iTax Password. Once you have requested for KRA Password reset, a new password will be emailed to you and you can use it to log into your iTax Account.

You can only change or reset your iTax Password if the email used in KRA iTax Portal is the same that you currently have. If you don’t remember or need to change your KRA Email Address, you can submit KRA PIN Change of Email Address order online at CYBER.CO.KE and have your Email Address changed so as to enable your Reset KRA Password.

Did you know that you can easily apply and get your KRA PIN Number and KRA PIN Certificate online in less than 5 minutes by using CYBER.CO.KE today. Get it via email address or even WhatsApp upon submission.

Here at, CYBER.CO.KE, we offer unmatched KRA PIN Registration, KRA PIN Retrieval, KRA PIN Update and KRA PIN Change of Email Address services to Kenyans daily. Fill and submit your request online today.

How To Upload Turnover Tax Returns Form On KRA Portal

Step 1: Visit KRA Portal

The first step in the process of uploading the filled KRA Turnover Tax (TOT) Returns Form is to visit KRA Portal using https://itax.kra.go.ke/KRA-Portal/

Step 2: Login to KRA Portal

Next, you will need to login to the KRA Portal by using both your KRA PIN Number and KRA Password. Afterwards, solve the arithmetic question (security stamp) and click on the “Login” button.

Step 3: Click on Returns menu then File Return

Once logged in successfully to KRA Portal, click on the “Returns” menu and from the drop down menu list, click on “File Return” to proceed to the next step.

Step 4: Select Tax Obligation

Next, you need to select the tax obligation i.e. in our case this is “Income Tax – Turnover Tax” since we are uploading the zipped Turnover Tax (TOT) Returns Form on KRA Portal.

Step 5: Upload Turnover Tax Returns Form (zipped folder)

This is the most important step since you will be required to upload the filled Turnover Tax Form. You will take note of the following fields; Type of Return (original or amended), Return Period From, Return Period To and Upload Form. In our example, this is an original return for the month of September 2023.

Once you have uploaded the zipped Turnover Tax Returns Form, tick the check box titled “I Agree to the Terms and Conditions” and click on the “Submit” button. A pop up window will appear “Do you want to upload the form?” click on “OK” button to upload your Turnover Tax Return Form and submit to Kenya Revenue Authority (KRA) for processing.

Step 6: Download Turnover Tax Returns Receipt

Once you have successfully uploaded your Turnover Tax Returns Form, you will have to download the Returns Receipt for the same. The acknowledgement received serves as a final confirmation that your return has been uploaded and filed successfully on KRA Portal. The above 6 steps sums up the whole process of uploading the Turnover Tax Returns Form on KRA Portal.

By uploading the tax returns form, it marks the end of the 3rd phase of the Turnover Tax Returns filing cycle using KRA Portal. Just as a reminder, when you have filled in the tax returns form, you have to login and upload that returns form and download the final acknowledgement receipt for the filed Turnover Tax Return on KRA Portal.