Sometimes there might be occasions or situation whereby eCitizen users perceive the Two-Factor Authentication (2FA) on their eCitizen account as momentarily inconvenient, such as the necessity to input a verification code (OTP) during the eCitizen account login process either via… Read More
How To Turn On Two-Factor Authentication (2FA) On eCitizen
Turning On Two-Factor Authentication (2FA) on your eCitizen account is essential for enhancing the overall security of the eCitizen account in Kenya. With Two-Factor Authentication (2FA), a second form of verification, such as a One Time Password (OTP) or mobile-generated… Read More
How To Change Passport Photo On eCitizen Account
The passport photo on eCitizen account plays an important role in displaying the true owner of an eCitizen account. It is an actual representation of the account ownership as the photo shown on the account needs to be of the… Read More
How To Sign Up For an eCitizen Account
Having an eCitizen account is quite important nowadays in Kenya as the eCitizen account will enable you access the over 5,000 government services online. This enable you to apply, submit and get any service that is being offered by the… Read More
How To Sign Into eCitizen Account
The eCitizen account serves as a crucial gateway for Kenyans to avail to themselves of the more than 5,000 government services accessible through the eCitizen online platform. It is highly recommended that all Kenyan citizens possessing a National ID take… Read More
How To Disable Two-Factor Authentication (2FA) On eCitizen
While there may be instances where users find Two-Factor Authentication (2FA) on eCitizen momentarily inconvenient, such as the need to enter a verification code during login process, the trade-off for this brief inconvenience is a significant enhancement in overall eCitizen… Read More
How To Enable Two-Factor Authentication (2FA) On eCitizen
In today’s digital age, securing your eCitizen account should be a top priority and an undertaking through enabling Two-Factor Authentication on eCitizen account. The Two-Factor Authentication (2FA) is a vital defense, adding an extra layer of protection beyond passwords to… Read More
How To Change Mobile Number On eCitizen Account
The main purpose of Mobile Number on eCitizen accounts is to receive the ecitizen account verification codes also know as one time password (OTP) each time you want to login into your ecitizen account or when you want to make… Read More
How To Change Phone Number On eCitizen Account
The Phone Number on eCitizen account plays one of the major roles in that it is used to get the eCitizen account verification codes or one time password (OTP). The eCitizen account verification codes (OTP) are normally sent to phone… Read More
How To Change Email Address On eCitizen Account
The email address on eCitizen account plays an important role in the aspect of receiving verification codes from eCitizen. You need to ensure that the email address on your eCitizen account is up to date so as to be able… Read More